RETURNS & EXCHANGES

Return Policy

All items must be returned in original condition (unworn, unwashed, and unaltered) in order to receive a refund in the original form of payment. Items that do not meet these criteria or returned in un-saleable condition may not be accepted for returns. All returns must include a Return Authorization Form.

 

Customers in the United States must contact customer service within 21 days of receiving the item to request a Return Authorization Form and a pre-paid shipping label. Please e-mail help@serenawilliams.com with your name, e-mail, and Order ID#.  If the above conditions are met, you will receive a refund for the items returned in the original form of payment, minus return shipping charges ($7.95 flat rate from the continental United States). Unfortunately, we are unable to refund the initial shipping charge.

Exchange Policy

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

© 2020 by Faith. For All Individuals That Hustle.

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